Friday, September 17, 2010

Patient Privacy and technology

The advent of technology has a lot of advantages. With Yahoo Messenger, Skype and other internet chat/ conferencing services, we can now talk to relatives and friends around the world at no cost at all, or very minimal if any (that's if you have to go to the internet shop and pay per hour). It allows us to rant or praise through blogs, reconnect with friends and make new ones through networking sites, and practice our writing, photo editing, singing, dancing instrument playing talents. Mobile phones are becoming cheaper and more high tech, you can now have a mobile phone, a camera, a videocam, an organizer and an mp3 player all rolled into one teeny tiny phone (and that's just the basics). Technology allows for better documentation of our daily affairs, reunions, vacations, projects, etc. Unfortunately, people have gotten overboard with these new found powers. They air their dirty laundry for everyone to see, mess with videos and pictures to destroy people. Some are premeditated acts, and some just fell victim to ignorance. Sad but true, even nurses have had issues with misuse of technology.

The first sensationalized case in the Philippines involving nurses was the canister videotape scandal where members of the medical team deliberately videotaped (using a cellphone) a procedure on patient who came to the ER with a very humiliating situation. That video found its way to the world wide web. It was very malicious and there's no way it could be argued that it was (the videotaping and the posting) an honest mistake. They thought it was funny, and even funnier if the patient suddenly finds his face plastered on the internet. These were people, who took an oath, to respect the dignity of any patient, regardless of color, race, political, religious or personal beliefs, etc. Shame!

Then this year, the technology bust came through again, this time in the form of the right-of-passage summer ritual among boys - circumcision. It's nothing new, every summer, there's medical missions offering free circumcisions to young boys. It's tradition. What was new was this year, pictures from these activities flooded the internet. Worse, it showed young boys, faces, penises, and all. No effort was done to protect their privacy. Worst of all, members of the medical team were seen smiling and posing over patient's agonized faces, or their private parts being cut (and that oh-so-annoying finger sign!) I doubt one will argue the "free" gave them the right to do whatever they please. It wasn't that at all. It was ignorance, and maybe complacency. After all, it was a good deed, a medical mission. Surely, anyone would be excited to share in someone's being hero for the day....right? Pictures started being shared and perused by friends, friends' friends, and so on and so forth. Pictures were re-tweeted, side shows became available on youtube. And then someone cried FOUL!

All of a sudden, Filipino nurses and doctors are being called pedophiles, exhibitionists etc. We've been branded! There's even a facebook page about it. You should see what's being said about us over there. It's unfair to be branded and generalized, it's true. But what's even unfair, is that the patients' rights to privacy and confidentiality were again violated, our oath to protect was disregarded. Seems to me like that oath isn't worth squat.

We can blame technology but I think that technology has helped us (in a twisted sense) realize that in every action that we do, we always need to look at it 360 degrees. Specially if it involves patient care. The patient always come first. Boohoo, You can't post pictures of the excitement, or need to take time blurring patients' faces. But remember, you took an oath. Better serve up.

1 comment:

  1. For all nurses waiting for the Dec 2010 NLE, you can catch it at NurseReview.Org

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